CAG Report No. 11 of 2025 — Implementation of Smart City Mission, Government of Karnataka

Implementation of Projects and Monitoring
35
• Providing a Mobile/Web site-based information to passengers about the
real time location of buses.
Audit observed the following deficiencies in implementation of Intelligent
Transport Management system (ITMS) in three30 out of four cities which had
reached “Go-Live” stage:
4.7.1.1 Belagavi Smart City Limited
Out of 271 GPS procured under the Mission, 35 devices (out of 56 devices
allotted) were installed in Ambulances, 138 GPS installed in SWM vehicles of
Belagavi City Corporation (BCC), 67 installed in Government buses and 10
were installed in Fire engines. On scrutiny of MIS report, Audit observed (July
2024) that GPS devices were live only in 21 out of 35 Ambulances. In other
vehicles GPS was either inactive or scrapped.
The State Government confirmed (April 2025) the fact of non-utilization of
above GPS devices.
4.7.1.2 Mangaluru Smart City
• Out of 200 GPS devices procured under the Mission, 35 devices were
installed in KSRTC buses, 118 installed in Mangaluru City Corporation
(MCC) SWM vehicles, 10 in ambulances and eight devices were installed
in fire engines. On scrutiny of MIS report, Audit observed (May-2024)
that GPS devices were live in only 08 out of 35 KSRTC buses and 114
out of 118 SWM vehicles. However, all GPS devices installed in
ambulances and fire engines were live and being tracked.
• The passenger information system was installed in 20 smart bus shelters
under the Mission. JPV of five31 test checked smart shelters revealed that
they were non-functional. The contract for the smart bus shelter project
had expired and the MCC, which was handed over (September 2020) with
the shelters had not taken action to renew the contract and make the
system operational.
• ITMS includes the online information provider app. However, only 1000
plus people have downloaded (May 2024) “One Touch Mangaluru App”
which was another mode of conveying the information to public.
While accepting the observations, State Government replied (April 2025) that
the integration of above applications is in progress and number of downloads
will increase exponentially. The reply confirms the fact of non-reachability of
the application due to poor integration.
4.7.2 Intelligent Traffic Management System
The Intelligent Traffic Management System (ITMS) intended to automate the
process of traffic management by optimally configuring the traffic junction
lights on real-time basis, minimise the traffic congestion and waiting time and
centrally control the traffic management system to ensure smooth movement of
30 BSCL, HDSCL and MSCL.
31 Circuit House Kadri Hills, Kanadka Shakthinagara,, KIOCL, Near St.Agnes College
Bendoor, and Padav Junction.