Pradhan Mantri Gram Sadak Yojana — Programme Guidelines

likely date of reply shall be indicated. On receipt of the report, the complainant shall
be informed of the outcome and the action taken / proposed.
(iv) Action on anonymous/ pseudonymous complaints will be taken as per
extant instructions of the State Government.
(v) Complaints received through the Ministry of Rural Development / NRRDA will
normally be sent to the State Quality Coordinator for enquiry and necessary
action. In case report from an SQM is desired, this shall be furnished within
the time specified. In case an adequate response is not received within
the stated time schedule, the NRRDA may depute an NQM and further
processing will be done only on the basis of NQM report.
(vi) The SQC shall make a monthly report to the State Nodal Department / State
Rural Roads Agency (in a prescribed format) and the status of action on
complaints shall be discussed in the State-level Standing Committee.
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The NRRDA shall monitor the working of the mechanism.
15.9 Quality Control expenses of the 2nd tier will be borne by the PMGSY in respect
of identified independent Monitors/monitoring agencies and for expenses
and testing fee etc., admissible as per PMGSY monitoring Guidelines. An
amount upto 0.50% of the cleared project cost shall be released to the
SRRDA for the purpose, as a proportion of the programme fund released.
The funds shall be credited to the Administrative Fund Account of the
SRRDA (see Para 12.2).
15.10.1 The Superintending Engineer concerned of the zone/region will request
the MP and Zilla Pramukh representing that zone/region once in six months
to select any PMGSY project(s) for joint inspection. The schedule of joint
inspection will be fixed as per the convenience of the MP/Zilla Pramukh.
15.10.2 The Executive Engineer in-charge of a division will request the MLA/
Pradhan Mantri Gram Sadak Yojana